Strategy and Operations

Digital Health – A Practical Model for Change Management

Becoming a digital health system requires self-directed evolution, the deliberate act of transforming from the traditional model of care into a digitally enabled model.   To be successful on both a personal and organizational basis, you need a practical change management framework that can assist both the change agents and those[…]

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Now What? Working in a Post Covid World

It seems clear now that we won’t be returning to the past and any pre-Covid19 ‘normal’. This relates to many things, including our future working environment. The time of Zoom, Teams and other video conferencing services is here and not going away. People are still not 100% back in their offices; will they ever be? I think[…]

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In a Digital World, The Human Elements are Essential

People. Processes. Technology.  That’s the framework most often used by IT professionals to develop a holistic approach to digitally enabling systems to improve health and care.  These elements are listed in priority order, an acknowledgement that the human components – people and processes – deserve primary attention. In a recent[…]

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2021 – A renewed focus on clinical systems

In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response.  In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]

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Digital Health – Language and Comprehension

Digital Health transformation has been underway for some time now.  It’s changing health and care processes, dramatically improving the availability of data, information, and knowledge.  There is, however, a barrier that exists between many caregivers and their patients – language – the fundamental requirement for effective communication.  Effective communication ensures[…]

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