Over 60 years ago information systems were introduced into hospitals and health systems to assist with core financial areas of the business. Soon after, the first electronic medical record systems were installed. With very few exceptions, each and every application had a reporting feature that allowed its users to run various[…]
2021 – A renewed focus on clinical systems
In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response. In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]
Time to Elevate ROI to VOI
For all those CFOs, CIOs and CDOs out there, the time has come to reassess your approach to evaluating investments, particularly those in HIT (healthcare information technology). Reports on how to respond to COVID’s dramatic financial impact on every sector including healthcare starts with and often focuses on a review[…]
Who am I? Social Determinants of Health (SDOH) can help.
Who am I? Let’s assume that we’ve solved the positive person identification problem and we know with 100% certainty the identity of the person who’s come for a health or care interaction. Do we really “know” them? I think not. Even today with the proliferation of electronic records and the[…]
Who Belongs at the Center of Everything We Do?
Ask a healthcare system leader where they focus and the answer will generally be the same, “We put the patient at the center of everything we do.” Laudable, but examine how budgets are spent, where efforts are focused, and you’ll find that providers are more often at the center. This[…]
Orchestrating Effective Meeting Performance
By Kirk Mahlen, Advisor In almost every organization, we hear complaints that there are too many meetings and too much email. To make matters worse, many meetings are perceived to be both unproductive and time consuming. While the subject of meetings is decidedly not glamorous, it is important to remember[…]
IT Is Reaching Commodity Status – Are You Taking Advantage?
Though my business card says Principal, I’d prefer the term Provocateur. As a year-long challenge to traditional thinking, I have proposed the notion to professional friends and colleagues that many skills, processes, and technology in the healthcare sector have reached commodity status. That change presents great potential benefits for the[…]
Predictions for 2018 – Our Future is Bright
Against my better judgment, I volunteered to author this blog. It’s that time of year when many predictions are published. Both professionals and philosophers alike are aware of the challenges of looking into the future. First the image below speaks volumes to the difficulty of doing so for those professionals[…]
Enterprise Analytics: A Journey more than a Destination.
By Rich Pollack, Advisor Our industry is slowly winding down from the frenetic pace of EMR implementations the past 10 years and now looks to derive the sophisticated insight needed to address a new climate of measured value in care. Institutions and leadership are turning their focus evermore on the[…]