Strategy and Operations

Dealing with Burnout

Understandably, we hear the word burnout used more and more frequently.  Increasing workplace pressure to be more productive, COVID which included death and confinement in home, masks, political divisiveness, the war in Ukraine, inflation, and the lack of available talent to fill jobs at every level are contributing to an[…]

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Constructive Indignation and Creative Insecurity – Key Elements to Progress

Real success and ongoing progress require a mix of constructive indignation and creative insecurity. It’s more than metrics. It’s how you approach metrics – what’s part of your heart goals, not just what’s part of your SMART goals (specific, measurable, achievable, realistic, timely). As an adjunct professor in Baylor’s Hankamer[…]

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Digital Health – A Practical Model for Change Management

Becoming a digital health system requires self-directed evolution, the deliberate act of transforming from the traditional model of care into a digitally enabled model.   To be successful on both a personal and organizational basis, you need a practical change management framework that can assist both the change agents and those[…]

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Now What? Working in a Post Covid World

It seems clear now that we won’t be returning to the past and any pre-Covid19 ‘normal’. This relates to many things, including our future working environment. The time of Zoom, Teams and other video conferencing services is here and not going away. People are still not 100% back in their offices; will they ever be? I think[…]

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