At a recent healthcare conference attended by leaders from healthcare systems representing more than 19% of the total of 6,120 US hospitals, there were several presentations and many side conversations about the state of consumer satisfaction. An Ipsos survey published on February 27, 2024, was consistent with concerns expressed. Ipsos[…]
12 Steps to Prepare for 2023 – Big Challenges – Bigger Opportunities
Over the last 3 years, remaining optimistic has been a challenge for many of us. Optimism has served me well throughout life, but it’s not sufficient to deal with some of the stark realities we face. Perhaps the greatest challenge today is with our workforce. All industries are impacted by[…]
12 Steps to Prepare for 2022 – Big Challenges – Bigger Opportunities
Optimism has served me well throughout life but it’s not sufficient to deal with some of the stark realities we face. The overriding impact of COVID continues. Very sadly, in spite of the fact that we have effective vaccines and supplies are not a problem in most areas of the[…]
2021 – A renewed focus on clinical systems
In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response. In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]
12 Steps to Prepare for 2021 – Big Challenges – Bigger Opportunities
2020 has been a year like no other. Though I’m very optimistic about the sun shining brightly in the future there are still some lingering clouds in the sky. IT professionals frequently refer to their work in 3 parts – people, process, and technology. I want to focus on people[…]
Value of interim leadership during this time of healthcare transformation
The need for interim leadership can arise for any number of reasons, planned or unplanned. Interim leaders pave the way for the success of others – the eventual new leader, certainly, but also for the organization and all its stakeholders. Having recently served as an interim CIO in an organization[…]
Digital Health – Governance in a Digital Health System
In a previous blog, I defined the digital health system that delivery systems need to implement in the next three years in order to function, thrive, and fulfill their mission. In another blog, I listed some of the attitudes and activities systems will need to get there. Here I will[…]
Time to Elevate ROI to VOI
For all those CFOs, CIOs and CDOs out there, the time has come to reassess your approach to evaluating investments, particularly those in HIT (healthcare information technology). Reports on how to respond to COVID’s dramatic financial impact on every sector including healthcare starts with and often focuses on a review[…]
10 Steps to Prepare for 2020 – Big Challenges – Bigger Opportunities
It’s that time of year again when prognosticators and futurists compile a top 10 list for the upcoming year. Please joining me in welcoming 2020 with a call to action for our wonderfully challenging and opportunity rich healthcare IT environment. Before starting the list of recommended actions, I suggest that[…]
Changes in the C- Suite
As seismic shifts in Healthcare continue to accelerate, and disruption becomes more the status quo, health systems are creating new C-Suite roles, demanding new capabilities in existing roles, and seeking new non-industry talent to fill those roles. Creating New C-Suite Roles is one way that organizations are assigning focus and[…]