Cynthia has more than 35 years’ experience in healthcare information technology and health care operational management. She is a strategic problem solver who can execute across the enterprise.
Cynthia served as CHIO for Methodist Le Bohenur Healthcare from 2014 to 2019, providing direction and oversight for application and informatics initiatives across the enterprise including a clinically integrated network of care with 150,000 lives. Under her leadership, MLH made the HealthCare’s Most Wired list in 2017, HIMSS Analytics Adoption Model Stage Six in 2015, and Top Healthcare Large IT Shop to work in 2016 and 2017.
Cynthia has conducted successful turnarounds for underperforming IT organizations, partnered with senior leaders to integrate IT planning and governance into corporate strategic plans. She is grateful for her opportunity to serve and support outstanding teams and the growth of three new CIOs and one CISO.
She is also a trained performance improvement leader with experience implementing LEAN Daily Management in large healthcare organizations, as well as using LEAN Six Sigma to improve clinical, business, and IT operations and putting millions of dollars on the bottom line.
Cynthia served as VP of Clinical Transformation at BayCare Health Systems. Her previous experience included seven years as CIO in Georgia and leading the startup up a successful national health care consulting firm. She started her career at the bedside as a Registered Nurse in the acute care setting. Her experience includes integrated health systems, academic medical centers, community hospital, physician practices and post-acute care.
Cynthia has served on advisory boards for Most Wired, two major health care vendors, Midsouth EHealth Alliance and many others. An active member of HIMSS and CHIME, she is a regular speaker and writer on transformation, informatics, analytics, health care technology and is author of the HIMSSS book A Guide to EHR Adoption: Implementation Through Organizational Transformation. She holds an MHSA degree from the University of Michigan, Ann Arbor, Michigan. She is also a member of the American College of Healthcare Executive (ACHE).