Strategy and Operations

When an interim CIO makes sense

The demand for interim management in IT is high and takes many forms. When there is an unexpected vacancy in a senior IT leadership position and no obvious interim person to step up, the executive team must act quickly. They often start with their trusted network or turn to a firm that specializes in interim management[…]

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IT Is Reaching Commodity Status – Are You Taking Advantage?

Though my business card says Principal, I’d prefer the term Provocateur. As a year-long challenge to traditional thinking, I have proposed the notion to professional friends and colleagues that many skills, processes, and technology in the healthcare sector have reached commodity status. That change presents great potential benefits for the[…]

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Trust for High Performance Teams

By John Norenberg, Advisor Recently, while working with a couple of healthcare organizations, my thoughts again turned to the elusive topic of trust. Why elusive?  Well, given the sheer volume of literature on how important trust is to a working environment, and although it is not recognized as such, it[…]

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8 Tips for Telehealth Success

Telehealth or connected health as some call it, takes different forms depending on the provider organization and their strategy. The primary driver may be extending geographic reach by providing services to rural areas. Or it may be largely a focus on consumer engagement. Regardless, there are common themes for successful[…]

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Selective Sourcing vs Complete Outsourcing in HIT

by Rich Pollack, Advisor Unlike many other industries, complete IT outsourcing in healthcare provider organizations is a fairly rare bird. There are reasons for this, technical, financial and cultural. On the other hand, selectively outsourcing defined and limited subcomponents of a healthcare IT department can be both a successful and[…]

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