Strategy and Operations

In a Digital World, The Human Elements are Essential

People. Processes. Technology.  That’s the framework most often used by IT professionals to develop a holistic approach to digitally enabling systems to improve health and care.  These elements are listed in priority order, an acknowledgement that the human components – people and processes – deserve primary attention. In a recent[…]

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2021 – A renewed focus on clinical systems

In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response.  In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]

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Digital Health – Language and Comprehension

Digital Health transformation has been underway for some time now.  It’s changing health and care processes, dramatically improving the availability of data, information, and knowledge.  There is, however, a barrier that exists between many caregivers and their patients – language – the fundamental requirement for effective communication.  Effective communication ensures[…]

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Digital Health – The Role of Empathy and Understanding

As digital health expands its presence in our lives, healthcare and IT professionals should be simultaneously enthusiastic and cautious.  Advances in healthcare IT have been astonishing.  During the pandemic, those remarkable advances allowed healthcare providers to respond quickly in ways we could not have done just a few years ago. […]

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