View from the Bridge

No More Excuses: It’s time to invest in yourself

I was fortunate to work with an excellent executive coach several years ago. He helped me gain new insight into who I am and how I lead. I am a much better leader as a result of our year-long work together.  I periodically reconnect with him now to bounce around[…]

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8 Tips for Telehealth Success

Telehealth or connected health as some call it, takes different forms depending on the provider organization and their strategy. The primary driver may be extending geographic reach by providing services to rural areas. Or it may be largely a focus on consumer engagement. Regardless, there are common themes for successful[…]

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Enterprise Analytics: A Journey more than a Destination.

By Rich Pollack, Advisor Our industry is slowly winding down from the frenetic pace of EMR implementations the past 10 years and now looks to derive the sophisticated insight needed to address a new climate of measured value in care. Institutions and leadership are turning their focus evermore on the[…]

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Patients First! Patience Always!

Soon after I began working as a CIO at Presbyterian Healthcare System (PHS) in Dallas in 1992 – 25 years ago – I asked the staff to hang a banner with those 4 words printed with a bold 12-inch font in the data center. It was placed strategically to ensure[…]

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Interim Management – Providing a Bridge During Transition

One of your key executives takes another opportunity, or announces their retirement. Does your organization have a strong succession plan and a number two waiting in the wings? Maybe there’s just too much going on to ask that person to do double duty. Even if you do have someone able[…]

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